Wednesday, January 13, 2010

HOW DISGUSTING are customs...


...well ladies, what do you think of my owl pendant?

My dear blogger buddy Francien from http://franciensbloggie4.blogspot.com/ who was the second winner of my giveaway and chose this little owl pendant as her prize received her owl pendant ...but looking like this - it seems that customs got it into their mental heads that there was something hidden inside the silver filigree balls and decided to hack the pendant up - of course, they found NOTHING - yet its perfectly fine for them to ruin someones gift and then still send it off like nothing happened - I am so sorry Francien that this is what they did to your gift - I will post something else out to you shortly as a substitute gift and hopefully they will leave the jewellery in one piece this time - I AM SO ANGRY I COULD SPIT!!!


21 comments:

  1. Oh my goodness, Val! This is my worst nightmare! I am always sooo afraid of this when I send off craft packages to my friend overseas. Fortunately nothing has happened....YET! I am so sorry this happened to you and your friend because of all the hard work you put into making this creation and for your friend who was patiently waiting for it :( If you want, I will help you pull their hair?...lol :)

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  2. Hey buddy, thanks for your supportive words - I understand customs have a job to do - but at least refund the amount for the pendant, or at least put in a "sorry" note - they did nothing, just wrecked the pendant and then posted it off like nothing happened - I am still fuming over this!

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  3. Val, it's terrible! I am soooooo sorry this happened! and i should have read the blog first :( Can you file a claim? I know how you feel. We put so much into our work and to get this... is really painful and upsetting! Love, Helen

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  4. Yes my dear Val...i am so sorry too...but as i told you in my email to you this morning i will keep it in my treasure box with my most loved memories...the "things"in there must go thru my own "custums"too and not everything is allowed inthere....lol...but our little owl is...dont feel bad...thank you again...you did everything to get it safe to me...and thanks for the support Cindy...if you pull hair i will scratch the eyes out..mayby i should make another little voodoodoll especially for customsworkers like that...
    greetings ♥ Francien.

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  5. Hi Helen - yes shocking - to put a claim through is a bit hard because the package wasn't registered - to register for overseas it costs $25 Australian dollars, and that is a bit much to spend on postage - I will just have to send poor Francien another gift - cheers buddy, Val xo

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  6. Hi Francien :( - scratching eyes and pulling hair sounds good right now - maybe if the package was registered it would have been covered for this kind of stupid damage - but never mind love, I will send you another little gift, in fact, its already packaged up and waiting to go tomorrow morning, so hopefully you will receive it without any problems - I am sure the little 'wounded' owl will love your little special treasure box HUGZ

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  7. Val that's awful. So sorry. Bloody customs!

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  8. this is terrible!!! customs are such a pain everywhere! what did they think was hiding in them balls?? chemical weaponry that will nuke them to pieces??? UGH!! my fren just got his 150k editing machine sent to him and the same thing happen ... some parts were just wrenched apart!! that's a 150k machine not a toy. and you know what ... at the end of the day, everyone say they didn't do it. so who did? an apparition?

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  9. Hi Erin, thanks buddy - I will make sure never to use those silver filigree beads any more as they seem to look SUSPICIOUS to idiot customs.

    Oh no Luthien, thats terrible! Someone has to pay for that, that is an expensive machine!!! And yes, you are right, no one knows who did it - it was definitely an APPARITION - a stupid CUSTOMS apparition - I HATE THEM!

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  10. Oh no, I'm so sorry Val. I had no clue they did these things at Customs! I guess we have all the criminals in this world to thank for ruining things for the good hearted. Now it appears nobody or no thing is trusted.
    It was a beautiful owl and I feel your pain!

    Thanks for visiting too and your lovely post!

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  11. that is so awful to hear!! customs people are one of the few groups who are completely "absolved" of all they destroy - there is no accountability or checks and balances. there should be laws in place that at least make it so that whoever "inspected" your things should have an identification, and then can EXPLAIN WHY they destroyed something (i cannot believe that there is a good reason to trash something so small and delicate), and then either pay for it, or replace it (which is impossible in this case), or something. when i lived in PR, my father and i watched customs (at the airport) really, REALLY enjoy rifling thru all our things, breaking our possessions, taking the time with our intimates, keeping ALL the food we had (including what was allowed to pass) - it was a little $^%&#&@ frat-boy club of entitlement. i doubt that has changed much. i am so sorry about this, i really share your rage!!

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  12. Hi Phrannie and Darla - thanks for your supportive words dear buddies - I think they would have been more cautious if the package was registered in which case it carries $100 insurance cover on the items - but to register something is so very expensive and I rarely do it, unless a purchaser on Etsy requests it themselves, which is very rare - I understand why there is a need to inspect certain items, but these tiny little filigree balls (which were see-through) could not have had anything hidden inside them - that is what blows my mind - its as if they felt like destroying it 'just for fun' - you could see inside the little balls, there was no need to cut them off the pendant then cut them open - GRRRRRRRR - lesson to be learnt by me "never use those beads again in any of my pendants!"

    Thanks for stopping by ladies - cheers Val xo

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  13. How frustrating!!! I agree with you Val they have a job to do but surely there was another way they could have checked it how rude!! :0( Thank you for sharing though as I didn't think they would actually break something. Good to have that in mind when I'm posting stuff overseas too. Dear me :0(

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  14. Hi Nicola - yes, nothing is safe in today's world, not even little pendants - hope nothing like this happens to your creations! Cheers buddy, Val xo

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  15. Hi Val,
    oh dear, I feel your frustration.
    You would think they'd be a bit nicer than that, offer a word of apology to both of you and try to make ammends.
    I do watch these shows on TV, but they only ever show the big Drug hauls not the innocent persons gifts. Ah, I'll be watching from a different view now.
    Big hugs coming your way,
    Anna

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  16. Hi Anna - honestly these filigree balls were tiny - like 4mm - and they had holes in them, they were hollow - I think they were just feeling mean on the day and wanted to wreck it on purpose - what happened to their scanning machines and x-rays - must have been a power failure that day so the little pliers came out grrr

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  17. Hi Val,
    I had a beautiful healing gemstone necklace made especially for me by a lady in England. She researched it etc as to what I need on my necklace. Ended up being lots of rose quartz, amethyst, calcite etc. Becuase there was some type of indian festival in India at that time of year, everything from england and america gets x-rayed. Now rose quartz doesnt like radiation. It turned black tot he point that i thought i had been sent the wrong necklace. The black radiation stones were no longer right for me, or usable. Pink are heart stones. It totally changed the healing properties of the stones. I emailed customs and they said they cant do anything. luckily I make my own jewellery, so was able to re-string with new rose quartz. Not everyone is able to do that though.

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  18. Hi Gypsy Rose, how terrible - I know exactly how you would have felt - lucky for you you were able to fix the pendant up yourself - chances are, if I had the little owl pendant here I would probably be able to salvage it - but it looks pretty wrecked from the photo.

    Fingers crossed this is the fist time and last time something like this happens to our jewellery - cheers Val xo

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  19. Mmmmm - wonder why they don't put in a little 'courtesy' note??? How frustrating.

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  20. Hi Val, what a shame.
    Poor Francien. She must have been disappointed.
    I bought a silver tree of life from you that is mainly made from wire and filigree ball and I can see right through them. Good thing I live in Aus like you huh.
    Out of curiousity did you buy the beads here?
    Hugs, Sharon

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  21. Hi Sharon - yes I remember you buying the tree of life with those same silver filigree balls - I think I bought them here in Australia from a shop in Melbourne - thank goodness you were not in Netherlands you too may have had your pendant cut up into pieces! This is the first time something like this has happened to one of my pieces - lets hope it is the last :D

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